1. Data Protection Notice
Robert Bosch GmbH (hereinafter “Bosch” or “We” or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.
2. Bosch respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers with confidentiality and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
If you are a resident of the State of California, we request you to refer to the additional points listed here (Privacy Statement CCPA 04012021).
3. Controller
Robert Bosch GmbH is the controller responsible for processing your data. Exceptions are outlined in this data protection notice.
Our contact details are as follows:
Robert Bosch GmbH
Robert-Bosch-Platz 1
70839 Gerlingen-Schillerhöhe
E-Mail: Bosch-Connectors.Hotline@de.bosch.com.
4. Collection, processing, and usage of personal data
4.1. Categories of data processed
The following categories of data are processed:
- Communication data (e.g., name, telephone, e-mail, address, IP address),
- Product selection in wish list.
4.2. Principles
Personal data consists of all information related to an identified or identifiable natural person. This includes, e.g., names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity. We collect, process, and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data, e.g., by means of registration.
4.3 Purpose and legal basis for processing
We as well as the service providers commissioned by us process your personal data for the following purposes:
4.3.1. Provision of these Online Offers
(Legal basis: Our legitimate interest in direct marketing if in accordance with data protection and competition law).
4.3.2. Resolving service disruptions as well as for security reasons
(Legal basis: Fulfillment of our le-gal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).
4.3.3 Our own- and third-party advertising as well as market research and reach analysis within a legally permissible scope or based on your consent
(Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law).
4.3.4. Safeguarding and defending our rights
(Legal basis: Legitimate interest on our part for safeguarding and defending our rights).
4.3.5. Transferring your wish list to the following distributors
- for North America:
Chief Enterprises, Inc.
545 W. Lake Street
Elmhurst, IL, 60126 United States of America - for Europe, Middle East, Africa:
Holger Christiansen A/S
Hedelundvej 13
Esbjerg, 6705 Denmark
(Legal basis: Your consent).
5. Registration
If you wish to use or get access to services that require concluding of a contract, we request you to register. With your registration, we collect personal data necessary for justifying and concluding the contract (e.g. first name, last name, date of birth, email address, if applicable, details on the preferred payment method or on the account holder) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.
6. Log files
Each time you use the Internet, your Internet browser transmits certain information which we store in so-called log files. We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 30 days and delete them afterwards. Log files that need to be maintained for evidence are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities. Log files are also used for analysis purposes (without the IP address or without the complete IP address) see section 4.3.3 Our own- and third-party advertising as well as market research and reach analysis within a legally permissible scope or based on your consent.
The following information is saved in log files:
- IP address (Internet protocol address) of the terminal device used to access the Online Offer,
- Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL),
- Name of the service provider which was used to access the Online Offer,
- Name of the files or information accessed,
- Date and time as well as duration of recalling the data,
- Amount of data transferred,
- Operating system and information on the Internet browser used, including add-ons installed (e.g., Flash Player),
- http status code (e.g., “Request successful” or “File requested not found”).
7. Children
This Online Offer is not meant for children under 16 years of age.
8. Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent.
Details of the legal basis and the recipients or categories of recipients can be found in the Section 4.3 Purpose and legal basis for processing. A third party could also be another company of the Bosch Group. When data is transferred to a third party based on a predominant legitimate interest, the information is provided in this data protection notice.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
9. Service providers (general)
We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
10. Transfer to recipients outside the EEA
We might transfer personal data to recipients located outside the EEA into so-called third countries. In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer. You are entitled to receive an overview of third country recipients and a copy of the specifically agreed provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the section 17 Contact.
11. Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g., we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases, we delete your personal data except for data that we are obliged to store for the fulfillment of legal obligations (e.g., due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period).
12. Usage of Cookies
Cookies and tracking mechanisms may be used when we provide our online offers.
Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. We process information using pixel technology and/or during log file analysis.
Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.
Technically required cookies
By technically required cookies, we mean cookies without which it is technically not possible to provide the online offer.
These include e.g.
- cookies that store data to ensure that videos or audios are played without disruptions,
- cookies for identifying or authenticating our users,
- cookies that store certain user data (contents of a wish list or an online form) temporarily,
- cookies that store certain user preferences (e.g., store search or language settings).
Such cookies will be deleted when you leave the website.
Cookies and tracking mechanisms that are technically not required
We only use cookies and tracking mechanisms if you have given us your prior consent in each case, except for the cookie that saves the status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.
We categorize these cookies and tracking mechanisms into two sub-categories:
Comfort cookies:
These cookies facilitate operation and thus allow you to browse our online service more comfortably, e.g., your language settings may be included in these cookies.
Marketing cookies and tracking mechanisms:
General: By using marketing cookies and tracking mechanisms, we and our partners can show you offers based on your interests, resulting from an analysis of your user behavior:
- Statistics
By using statistical tools, we measure e.g., the number of pages you viewed.
- Conversion tracking
Our conversion tracking partners place a cookie on your computer (conversion cookie) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
- Retargeting
These tools create user profiles by means of advertising cookies or third-party advertising cookies so-called web beacons (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this context.
Managing cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in your browser and/or our privacy settings. Note: The settings you have made refer only to the browser used in each case.
Deactivating all cookies
If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.
Managing your settings for cookies and tracking mechanisms not required technically
When visiting our websites, you will be asked in a cookie layer whether you consent to our using any comfort cookies, marketing cookies or tracking mechanisms, respectively.
In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.
13. External links
Our Online Offers may contain links to Internet pages of third parties, particularly, providers who are not related to us. If you click the link, we have no influence on the collection, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
14. Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
15. User rights
To enforce your rights, please use the details provided in the section 17 Contact. In doing so, please ensure that your identity is unambiguous.
Right to information and access
You have the right to demand information from us about the processing of your personal data. You can exercise your right to information related to your personal data processed by us.
Right to correction and deletion
You have the right to rectify inaccurate personal data. As far as statutory requirements are fulfilled, you can demand completion or deletion of your data.
This does not apply to data necessary for billing or accounting purposes or data subject to a statutory retention period. However, if access to such data is not required, its processing is restricted (see the next point).
Restriction of processing
As far as statutory requirements are fulfilled, you have the right to demand restriction of the processing of your data.
Data portability
As far as statutory requirements are fulfilled, you may request to receive data you provided to us in a structured, commonly used, and machine-readable format or – if technically feasible – to transfer that data to a third party.
Objection to direct marketing
Additionally, you may object to the processing of your personal data for direct marketing purposes at any time (advertising ban). Please consider that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.
Objection to data processing based on the legal basis of legitimate interest
In addition, you have the right to object to the processing of your personal data at any time, as far as it is based on legitimate interest. We will then terminate the processing of your data, unless we prove compelling legitimate grounds for continuing, according to legal requirements that override your rights.
Withdrawal of consent
In case you consented to the processing of your data, you have the right to revoke it at any time with effect for the future. The lawfulness of data processing prior to your withdrawal will remain unchanged.
Right to lodge complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority for data protection. You can appeal to the supervisory authority responsible for your place or your state of residence or to the supervisory authority responsible for us. This is:
State Commissioner for Data Protection and Freedom of Information
Address:
Lautenschlagerstraße 20
70173 Stuttgart
GERMANY
Postal address:
P.O. Box 10 29 32
70025 Stuttgart
GERMANY
Phone: +49 (711)/615541-0
Fax: +49 (711)/615541-15
Email: poststelle@lfdi.bwl.de
16. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Therefore, please note the current version of our data protection notice, as this is subject to changes.
17. Contact
If you wish to contact us, please find us at the address stated in the section 3 Controller. To assert your rights and to notify data protection incidents please use the following link:
https://www.bkms-system.net/bosch-dataprotection
18. Information to be provided to data subjects in accordance with Art. 13 GDPR – Joint controllers
As the party responsible for SingleKey ID, Bosch.IO GmbH exercises joint responsibility, together with third parties responsible for the application(s) you use, for the processing of your data in accordance with the provisions of the General Data Protection Regulation and national data protection laws. In accordance with Art. 26 of the GDPR (Joint controllers), we have agreed in writing to exercise joint responsibility for data processing. In particular, we have determined and agreed upon the responsibilities and liabilities of the parties involved. For detailed information on individual processing operations, please refer to the data protection notice of Bosch.IO GmbH and the information sheet on data processing available at Data Protection Policy.
For suggestions and complaints regarding the processing of your personal data, we recommend you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
P.O. Box 30 02 20
70442 Stuttgart, GERMANY
or
mailto: DPO@bosch.com
Dated: 05.05.2023